FREQUENTLY ASKED QUESTIONS
Only if you would like an Express Repair or Chassis Service, available at our Service Centre.
If the parts are in stock, we post out the same day (providing the order has come to us before 2pm) and send items by Royal Mail 1st class post. Post is done Monday-Thursday. Orders received on Friday-Sunday are done on Monday.
If the parts are not currently in stock, and we are unsure when we may have them available, we will contact you to discuss the situation.
Travelling to our Service Centre is not always practical so around London we have arranged various locations where you can simply drop off your pushchair. No packaging is required.
Once a week we collect/deliver to these Pitstops.