More than 15 years ago, our Managing Director founded Buggy Pitstop after the closure of his nursery store in London. With these years of experience in customer service, his mission was always to provide the best possible support to parents. During this time, he encountered numerous customers who struggled to get their pushchairs repaired, often because manufacturers were unable to offer solutions. Determined to help, he took matters into his own hands, successfully fixing a pushchair for a delighted customer, who then shared her experience with friends. When the time came to close the nursery store, he had already found his next calling. With a growing reputation for helping parents with their pushchair repair needs, he knew exactly what to do, and Buggy Pitstop was born. Today, Buggy Pitstop continues that legacy of dedicated service, ensuring that parents can rely on us to keep their pushchairs in top condition, one repair at a time.
At Buggy Pitstop, safety is always our top priority. We are dedicated to helping parents save money while providing honest, unbiased advice tailored to your needs. With over 15 years of experience, we understand the importance of transparency, fairness, and respect, and we believe every customer deserves to be treated the way we would want to be treated ourselves. Our passionate team is committed to delivering exceptional service, ensuring your family’s safety and satisfaction every step of the way. Whether it’s professional repairs, expert advice, or guidance on maintenance, we approach every task with care and attention to detail, making sure your pushchair is in top condition. We know how important it is for parents to have reliable equipment, so you can always trust us to prioritize what matters most to you. At Buggy Pitstop, we’re here to support you with the expertise and care you need, whenever you need it.
At Buggy Pitstop, we’re here to support you through the good times and the challenging ones. With over 15 years of experience in the nursery industry, we offer expert advice and practical solutions to ensure your stroller stays in top condition. Whether you need guidance or repairs, our goal is to make your parenting journey a little easier. One of our core values is sustainability, which is why we are deeply committed to reducing waste. Rather than letting old pushchairs end up in landfills, we focus on repairing and refurbishing them whenever possible. Recycling is at the heart of what we do, and we strive to minimize our environmental impact for the benefit of future generations. When you choose Buggy Pitstop, you’re not just maintaining your pushchair—you’re contributing to a greener planet and investing in a service that values quality, longevity, and the well-being of your family and the environment.
At Buggy Pitstop, we believe partnerships make us stronger. Collaborating within the industry allows us to work alongside manufacturers to extend the life of beloved pushchairs and car seats, offering more customers a sustainable way to keep their products in use for longer. When we first started, there was some resistance, as many manufacturers were focused on selling new products. However, the industry has evolved over time, embracing sustainability as a priority. This shift has opened up exciting opportunities for collaboration, enabling us to provide even greater value to both customers and manufacturers. From warranty repairs and refurbishment programs to customized IT solutions for process workflows, these partnerships help us deliver innovative services while supporting a more sustainable future. We are always seeking new collaborations to do our part in preserving cherished items and protecting the planet. Together, we can create solutions that benefit families and the environment alike
