Testimonials
Frequently Asked Questions
How long does a cleaning service take?
Once your item(s) have arrived with us on an average turnaround we aim to complete your work within 4-5 working days. During our intensive service there may be slight delays if we need to go over anything but we will try our best to keep you informed of this.
Do you offer Express Services?
Yes we currently offer express repairs, Which means the following, if you can bring the your pushchair to us we will aim to complete the repair while you wait (parts availability depending).
For home collections we will aim to complete the repair and dispatch the same day it arrives ( courier times & parts availability depending)
How much does repairs typically cost?
During your service booking you will be quoted for our labour which is a fixed cost, We will then need to identify what is causing the issue to occur and if parts are required we will send a formal quotstion to seek you approval before proceeding with any work.
How do i get my item(s) to you?
We are currently based in North-West london so happy for you to bring your item(s) directly to us, when this is not possible we can arrange a courier service to collect anywhere in the UK Mainland for an additional cost.
Do i have to package my item(s) for home collection?
If we are using a Third-Party Courier service your item(s) would be required to be packaged in a box, If you are not able to source suitable packaging please reach out to us and we will see what boxes we can supply there will be an additional cost mainly to be able to get the box to you.
Do you sell all Babyzen parts & accessories?
Babyzen offer a very wide range of spares & accessories if we do not have the prduct listed please email us at info@buggypitstop.co.uk and we will endeavor to see if we can source the correct part or accessory you require.
How can i book a warranty repair?
We do carry out the warranty repairs for Babyzen in the UK but to make a warranty claim you would be required to reach out the manufacturer to open up a warranty claim you can find their website here for more information