Need your Babyzen YOYO, YOYO+ or YOYO2 fixing?
Buggy Pitstop are a Babyzen approved repair center, capable of repairing all problems Babyzen YOYO owners may encounter.
Choose to bring your stroller into us for a While You Wait same day repair or we can arrange a courier collection and return from anywhere in the UK mainland for just £30.
What is the difference between and Express Repair and a normal repair?
Express Repairs take priority over all normal repairs and are designed for people who need their pushchair fixed immediately. Express repairs are done on the day we receive the pushchair.
Please allow a minimum of 5 working days to complete a normal repair once we receive the pushchair.
How to book a repair:
- Choose which repair you prefer, normal or Express.
- Use the form above to let us know the problem.
- Choose how you will get the pushchair to us.
- Add to basket and complete the payment process.
- Once we receive your order, we will call you to book your drop off/courier collection.
If you choose to drop your Babyzen YOYO off at our repair centre.
We are open from 9am to 5pm Monday to Friday apart from Bank Holidays. We will let you know when the repair is complete and you can collect your pushchair.
Drop off address is: Syrinity House, 324A Headstone Ln, Harrow HA3 6NW
If you choose to us a courier.
If you choose to arrange a courier collection and return, we will contact you by telephone to arrange the collection of your Babyzen YOYO by our selected courier.
When we receive your YOYO, we will inspect it and let you know if any spare parts are needed and how much these will cost.
We will repair your YOYO and arrange to return it to you using a courier.
How long does it take?
Express repairs are done while you wait and generally take less than an hour, or within 1 working day if you send your stroller to us by courier.
Our skilled technicians use only genuine manufacturer parts and provide top-notch workmanship to get you back on the road in no time. Once complete we will arrange to return (or collection) of your pushchair immediately.
How much does it cost?
The price you pay when you check out covers the repair labour.
When your Babyzen YOYO arrives, one of our engineers will take a look at the problem and will contact you to let you know if any spare parts are required to fix it.
Spare parts are not included in the repair fee and will be charged once the repair is complete
Are repairs guaranteed?
All repairs are backed by our no quibble 6 month guarantee.
Customer service and delivery service were both poor but buggy did come back repaired and working perfectly
I came to fix the handle of the buggy. They were so quick and super nice. Definitely come back again
Superb service, delighted with speed and efficiency and pram is back to good health!