Phil&Teds Repair


Let us know what's wrong your Phil&Teds pushchair, pram or stroller and book a repair.

What Repair Type Would you Like?: Normal


Select the main issue: Brakes


Once you have completed payment, we will call you to arrange drop off/collection of your item.


Need your Phil&Teds fixing?

Once you book your repair, we will contact you about delivery/collection and to discuss the problem.

While we can repair almost all Phil&Teds products, there are some we are not able to deal with due to lack of spare parts.

If for any reason we are unable to repair your Phil&Teds, we will let you know and arrange an immediate refund.

How to book a repair: 

  1. Use the form above to let us know the problem.
  2. Let us know the Phil&Teds model.
  3. Choose how you will get the pushchair to us.
  4. Add to basket and complete the payment process.
  5. Once we receive your order, we will call you to book your drop off/courier collection.

Dropping your Phil&Teds off.

We are open from 9am to 5pm Monday to Friday apart from Bank Holidays. We will let you know when the repair is complete and you can collect your pushchair.

Drop off address is: Syrinity House, 324A Headstone Ln, Harrow HA3 6NW

Sending in via courier.

If you chose to arrange a courier collection and return, we will contact you to arrange collection of your Phil&Teds by our selected courier.

When we receive your Phil&Teds, we will inspect it and let you know if any spare parts are needed and how much these will cost.

We will repair your Phil&Teds, and arrange to return it to you using a courier.


I need a repair ASAP, what can I do?

If you do not wish to send your pushchair into us using a courier, you can drop it off at our Harrow service centre and collect it when the repair is complete.

How long does it take?

Repairs are done within 5 working days. Our skilled technicians use only genuine manufacturer parts and provide top-notch workmanship to get you back on the road in no time. Once complete we will arrange to return (or collection) of your pushchair immediately.

How much does it cost?

The price you pay when you check out covers the repair labour.

When your Phil&Teds arrives, one of our engineers will take a look at the problem and will contact you to let you know if any spare parts are required to fix it.

Spare parts are not included in the repair fee and will be charged once the repair is complete

Are repairs guaranteed?

All repairs are backed by our no quibble 6 month guarantee.


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