UPPAbaby Cruz Repair
Service Centre
We warmly welcome you to bring in your item during our opening times. Our team is here to assist you.
Courier Collection
Please ensure all items are packaged inside a box. If you need assistance finding a suitable box, we are happy to help. Once your items are ready, we can arrange collection on any weekday, Monday through Friday, excluding bank holidays.
Repairs
For any replacement parts needed, these will be an additional charge to the labour cost. Rest assured, we will only proceed with the repair once we have received your authorization.
Cleaning
Upon receiving your items, if there are any accessories not included with your booking, we will provide a quote for those. If you book a steam clean and it turns out a more extensive clean is required, we will inform you and discuss the next steps.
In stock
Need your UPPAbaby Cruz Repairing?.
Buggy Pitstop are an UPPAbaby Mini Hub. We are factory trained and authorised to repair and maintain UPPAbaby Cruz pushchairs of all ages.
Choose to bring your stroller into us for a While You Wait same day repair or we can arrange a courier collection and return from anywhere in the UK mainland for just £30.
What is the difference between and Express Repair and a normal repair?
Express Repairs take priority over all normal repairs and are designed for people who need their pushchair fixed immediately. Express repairs are done on the day we receive the pushchair.
Please allow a minimum of 5 working days to complete a normal repair once we receive the pushchair.
How to book a repair:
- Choose which repair you prefer, normal or Express.
- Use the form above to let us know the problem.
- Choose how you will get the pushchair to us.
- Add to basket and complete the payment process.
- Once we receive your order, we will call you to book your drop off/courier collection.
If you choose to drop your UPPAbaby Cruz off at our repair centre.
We are open from 9am to 5pm Monday to Friday apart from Bank Holidays. We will let you know when the repair is complete and you can collect your pushchair.
If you choose to us a courier.
If you choose to arrange a courier collection and return, we will contact you by telephone to arrange the collection of your UPPAbaby Cruz by our selected courier.
When we receive your UPPAbaby Cruz, we will inspect it and let you know if any spare parts are needed and how much these will cost.
We will repair your UPPAbaby Cruz and arrange to return it to you using a courier.
FAQ’s
How long does it take?
Express repairs are done while you wait and generally take less than an hour, or if you send your stroller to us by courier we will repair the stroller the same day it arrives with us which normally takes 3 working days
Normal repairs take a minimum of 5 working days to complete.
Our skilled technicians use only genuine manufacturer parts and provide top-notch workmanship to get you back on the road in no time. Once complete we will arrange to return (or collection) of your pushchair immediately.
How much does it cost?
The price you pay when you check out covers the repair labour.
When your UPPAbaby Cruz arrives, one of our engineers will take a look at the problem and will contact you to let you know if any spare parts are required to fix it.
Spare parts are not included in the repair fee and will be charged once the repair is complete
Are repairs guaranteed?
All repairs are backed by our no quibble 6 month guarantee.
Compatibility
What's Included
About Us
Buggy Pitstop is your premier destination for stroller maintenance, specializing in selling spares and accessories. With our expert team and specialized services, we ensure your stroller stays stylish, functional, and in top condition. From cleaning to repairs, customization, and trendy add-ons, trust us for quality and convenience in meeting all your stroller needs!
Testimonials
I used their service a while ago, when I lost one of the wheels of the pram. They managed to identify it by some pictures I sent and send the right one. Could not find them anywhere else, we would have had to buy a new pram. Such useful service, highly recommend
Daniela / Google
Great stuff! Dropped off my cybex pram, baby carrier and car seat, all have been locked away in storage accumulating mould. The guys at buggy pit stop made the entire pram and seats look and feel brand new. I’m not joking when I say I feel like the pram felt better after being here than it did when we first brought it! Would highly recommend for anyone who needs there old prams deep cleaned before your new arrivals!
Jon / Google
Really great experience with Buggy Pitstop team. They did a phenomenal deep clean and service to our buggy. The buggy was quite dirty and came back looking brand new. Would highly recommend. Definitely worth the cost to get it cleaned and serviced.